FAQ

How can I contact support?

Use the contact details below and include your order number when the question relates to a purchase.

melincdar

Phone: 512-797-4842

Mailing address: 1317 13th St E, Tuscaloosa, Alabama, 35404, United States

When will my order ship?

Processing begins after payment is authorized. Shipping options and estimated delivery windows are shown at checkout and in tracking messages when available.

Can I change or cancel an order?

Contact us as soon as possible. We cannot guarantee changes after fulfillment has started, but we will review the request promptly.

What if my item arrives damaged or incorrect?

Contact support with the order number and photos of the issue so we can review the best solution.

Where can I review return details?

Please see our Refund Policy for return and refund requirements.